![]() ![]() On the General tab, under Help your support team help you, select (to enable logging) or clear (to disable logging) the check box next to Also collect troubleshooting info using Windows Event logging. Locate the drop down for Logging in Skype for Business. This should open the Skype for Business Options window, on the General section. If directed to, send the compressed folder to your support team. Within the Skype for Business client, open your options by clicking the gear icon () in the upper right corner. (If you’ve just enabled Skype for Business logging, you’ll need to sign out of Skype for Business and then sign back in for the log files to be created.) ![]() Enter the sign-in address and password you use to sign in to Skype for Business, and click Sign in. In File Explorer, navigate to the Tracing folder in your user profile directory-for example, C:\Users\\AppData\Local\Microsoft\Office\\\Tracing. In the top right corner of the screen, click Sign in. Locate and gather information from the Skype for Business log file Light: (default) Records summary information and gathers information about specific errors.įull: Creates a log file that contains detailed information. Find the log file, select a logging level in Skype for Business, and enable or disable event logging in Windows. On the General tab, under Help your support team help you, click the drop-down arrow next to Logging in Skype for Business, and select the logging level you want: Get error logs for troubleshooting purposes. ![]() In the Skype for Business main window, click Options > General. Important: Before you change Skype for Business logging settings or enable Windows event logging, review the Skype for Business Privacy Statement. ![]()
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